1. Introduction

This privacy policy (the "Policy") is for this website; www.lwcontractors.co.uk and governs the privacy of the users who choose to use it.

L&W Contractors Limited (the "Compnay") is committed to protecting your personal information. This privacy notice sets out how we collect, process, manage and store your personal details and how your rights under Data Protection Legislation are adhered to.

We may update this policy at any time without notice. Updates will be marked with a new edition number and dated accordingly. You agree to review this Policy regularly and to be bound by the Policy then in force as it appears on our website.

If you have any questions in relation to your privacy rights when using our website, please contact enquiries@lwcontractors.co.uk

2.         Data Protection Legislation

We and this website comply with our obligations under the current UK and European privacy legislation.  All personal information supplied by you to us online via our website will be treated in accordance with the current applicable privacy legislation and the terms of this privacy notice.

3.         Your consent

By using this website, you consent to the collection and use of your personal information and to our use of cookies in accordance with the terms of this Policy.

If at any time you wish us to stop using your personal information, or if your personal information requires correcting or updating, please contact enquiries@lwcontractors.co.uk

4.         Collecting personal information

4.1    We may collect, store and use the following kinds of personal information: 
(a)    information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b)    information that you provide to us when registering with our website (including your email address);
(c)    information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use;
(d)    information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication;

(e) if you choose to submit a job application via the website we will collect and hold the information you supply within that application. We will only hold and use the information supplied to us in this way for the purposes of considering your application; and
(f) any other personal information that you choose to send to us.

4.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

 

5.             Using personal information

5.1    Personal information submitted to us through our website will be used for the purposes specified in this policy.

5.2       Except as expressly stated elsewhere within this Policy, we will use the personal information you provide us with in order to:
(a)    administer our website and business;
(b)    personalise our website for you;
(c)    enable your use of the services available on our website;
(d)    send statements, invoices and payment reminders to you, and collect payments from you;
(e)    send you email notifications that you have specifically requested;
(f)     provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(g)    deal with enquiries and complaints made by or about you relating to our website;
(h)    keep our website secure and prevent fraud;
(i)    verify compliance with the terms and conditions governing the use of our website.

5.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
5.4    Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.
5.5    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

 

6.    Disclosing personal information

6.1    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
6.2    We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
6.3    We may also disclose your personal information: 
(a)    to the extent that we are required to do so by law;
(b)    in connection with any ongoing or prospective legal proceedings;
(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
6.4    Except as provided in this policy, we will not provide your personal information to third parties.

7.    International data transfers

7.1       We do not envisage transferring personal data collected through our website to any other country.

8.    Retaining personal information

8.1    This Section 8 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
8.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
8.3    Notwithstanding the other provisions of this Section 8, we will retain documents (including electronic documents) containing personal data: 
(a)    to the extent that we are required to do so by law;
(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

9.    Security of personal information

9.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
9.2    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
9.3    L&W Contractors Limited is not, and will not be, responsible for any damages you may suffer as a result of the loss of confidentiality of any such information.

10.     Your Rights

10.1    You may instruct us to provide you with copies of any personal information we hold about you. We may ask you for evidence of your identity prior to providing the information we hold.

10.2     You may instruct us at any time not to process your personal information for marketing purposes.

10.3     In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 

11.    Cookies

11.1    Our website uses cookies.
11.2    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
11.3    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 
11.4    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11.5    We use only persistent on our website.
11.6    Most browsers allow you to refuse to accept cookies; for example: 
(a)    in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b)    in Firefox (version 39) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c)    in Chrome (version 44), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
11.7    Blocking all cookies will have a negative impact upon the usability of many websites.
11.8    If you block cookies, you will not be able to use all the features on our website.
11.9    You can delete cookies already stored on your computer; for example:
(a)    in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b)    in Firefox (version 39), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c)    in Chrome (version 44), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
11.10    Deleting cookies will have a negative impact on the usability of many websites.

12.    Our details

12.1    This website is owned and operated by L&W Contractors Ltd.
12.2    Our registered office is at L&W House, Stane Street, Billingshurst, West Sussex RH14 9AE.